Return and Exchange policy
We want you to be satisfied with your purchase. If there’s an issue with your order, please review the policy below:
⏱️ Return window
You must contact us within 5 days of receiving your order to request a return or exchange.
✅ Approval Required
All returns and exchanges must be initiated by Box From Korea. Returns without prior approval will not be accepted. Please do not send your order back without contacting us first.
🚚 Express delivery only
Eligible Orders Due to limited return timeframes, only orders shipped via Express delivery service are eligible for return or exchange. Standard shipping orders are not eligible
🎁 Resellable condition
Condition of Items: Returned items must be unused, in their original packaging, and in resellable condition.
If you meet the above conditions, please get in touch with us as soon as possible to begin the return or exchange process. Contact@boxfromkorea.com